PBX SOLUTIONS
Are you ready to explore a top-notch business communication solution?
Improve it
When it comes to choosing between Hosted PBX and On-Premise PBX, it can be a challenging decision to make. Voice Over IP (VoIP) telephones are popular among businesses nowadays, and for good reasons. For instance, businesses that have access to VoIP phone services, such as Unified Communications, have reported a 51% increase in productivity. At Selecting Tech, we offer both options to our customers, allowing them to choose what suits their specific needs.
How do you know what option is best for your company?
Having the hardware on site (all hardware is in a server room on location),
Having a cloud-based system (Your phones connect to the data through the Internet, which is referred to as the Cloud)
We will provide education on the benefits of each option. The truth is that both options can be ideal for different size businesses. Our experts are on call to answer questions and provide guidance throughout the vetting process.
A side-by-side breakdown is the easiest way to tell what the pros and cons of each option are.
Hosted PBX Description
A phone system where the phones connect via Internet connections that helps maintain equipment at a data center. The hardware for these phone systems is kept in a server closet.
All UC features included:
On Premises Description
Your Server Closet serves as the host of the equipment.
All UC features included:
Cost of VoIP Services
Pros:
More Affordable Setup
Zero Maintenance Costs
OPEX model
More Affordable Ownerships, Especially As The System Grows
Cons:
Ongoing Service May Cost More
Pros:
Zero Increased Fees
More Costly During Setup
Maintenance and Support Costs are Unknown
Expansion in the Future
Pros:
Provider Takes on Risk, Work, and Complexity
Easy to Scale for Growth
Automatic Software Updates
Full flexibility and control to switch solutions or add additional solutions down the line.
Cons:
(None)
Additional expansions will lead to more complexity that will need to be managed appropriately.
Control
Pros:
The provider handles all the major software updates and maintenance processes.
IT resources can be focused on additional revenue-generating tasks
You can have complete control over every detail with our easy-to-use solution, carefully managed to provide a personalized solution.
Cons:
Service provider has the control of the system and you do not.
Implementation
It is imperative that internal IT staff handle software updates and maintenance processes or consider outsourcing. Below are the pros and cons of each approach:
Pros:
It offers a quick, cost-effective solution with less dependency on in-house IT resources.
Cons:
Users may require training that the solution provider may or may not provide.
In-house deployment:
Pros:
You will better understand your system’s capabilities by handling the deployment yourself.
Cons:
Deployment time may be longer, and users may require training that the solution provider may or may not provide.
Recommended For…
This approach is recommended for businesses looking to save IT costs, small businesses/start-ups without in-house IT resources, and SMBs or enterprises seeking control over their phone system or a more customized solution.